Robot-Centered Design

The future of user-centered design with a new kind of stakeholder You’re a designer. You create products, experiences, services, buildings, and more. Each time you begin the design process, you consider the multitude of touchpoints and features of your design and how they engage with your intended user. This is the logic of the Human-Centered…

The Future is Slowly Killing Me

Technology-Induced Depression and Other Follies of Our Modern Digital Age I was shaking uncontrollably. It started with my hands, and I remember holding them to my face, looking at my own flesh as though it were foreign. The tremor quickly traveled down my arms, towards my legs, and within seconds my whole body was vibrating…

Robotic Scapegoating

As a robotics guy, the most common question I get is also one of my least favourite: “Are robots going to take over the world?” I hear it with such frequency that I’ve developed the formulaic response, “only if I tell them to.” While my playful side loves uttering this phrase with a half-maniacal grin,…

The End of Purpose: Robotic Implications

The whole point of robotics is to make our lives easier. Designers aim to take steps out of someone’s day (drive your car, prep your meal, brush your teeth, etc.) and transfer that responsibility to a machine of some kind. In theory, this setup sounds ideal – the more mundane tasks we can transfer to…

Artificial Bosses and Robot Employees

5 Tips to Getting the Most Out of Your Robotic Workforce.  So you’ve made the leap to automating part or all of your workforce with robotic employees or “roploys.” Congratulations, you are at the forefront of the robotics movement and are leading the charge forward towards a new era of workplace operations and productivity. However,…

Reality Reprogramming and the Cognitive Operating System

Is reality truly as we perceive it? Or is our perceived world nothing but a vision of reality skewed by evolution to optimize our survival – even at the detriment of the truth? Are we looking at the world through rose-colored glasses, or, more extremely, through a filter that morphs our senses so greatly that…

IoT Inside of Me

Would you eat an IoT device if your airline told you to? Sure, we already put some fairly questionable things inside of our bodies on airplanes whenever we peel back the plastic wrap on those in-flight meals, but how much do you really trust your airline? British Airways (BA) made some buzz this past week…

Half Man, Half Machine, All Centaur

A robot is going to steal your job. AI is only a handful of years away from being smarter than you. The bot uprising is coming to enslave or kill us all. Deep learning is creating code that we can’t understand. The great digital divide is coming. Maybe. Or maybe there is another path forward….

Posthumous AI and the Digital Confessional

Many people are stuck with their eyes fixed on the AI horizon and the believed-to-be-inevitable singularity when humans transcend their physical form into a world of digital bliss. Regardless of which side of the singularity debate you fall on, there are many stepping-stones ahead of this extreme that warrant recognition and discussion not in five…

The Culture of Innovation

This story about some of the most innovative organizational cultures in history was originally published in MISC Magazine as a two-part series (part 1 here and part 2 here). History is rife with examples of breakthroughs and innovative leaps. However, if we look to the past 150 years, we begin to notice a clustering of…

Talking to Yourself: Deconstructing Chatbots

Scanning is a tool used in foresight to uncover weak signals that herald shifts within different industries, behavioral changes, and other emerging movements that will shape the future. To uncover the types of signals that give way to true breakthroughs, our goal must not simply be breadth of exploration, but also depth of analysis if…

Robotic UX is Playing God

And I, for one, am both wildly excited and extremely terrified. This isn’t simply because of my twisted delusions of supernatural infallibility, or the fact that I still daydream about taking over the world with an army of mechanized minions. Nay, I’m interested in experience design for robots because it gives us the opportunity to…